Re: Arlo Baby: firmware update behavior unacceptable
I came home last night after our nanny put the kiddo to bed and when I opened the Arlo app it stated that firmware update is needed. Arlo should not decide that I need to update firmware right this second, since it was nighttime and I needed to see my kid. The fact that you can't postpone or ignore the update and that it blocks you from using the camera is REALLY bad!
If that wasnt bad enough, firmware update failed continuously, I tried rebooting the camera as well remotely but it still would not update afterwards. Hence, I had to spend the night without any view of my baby!
Arlo really needs to accept the fact that as a baby monitor, the requirements on stability and usability are much higher than the rest of their line up. I also want to add my vote to the other big feature request on this forum, automatic reconnect is a MUST.
Solved! Go to Solution.
I understand your concern and will pass along your feedback. You say the firmware update failed continuously, were you ever able to complete the update? Did it update on it's own overnight?