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We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
We are experiencing an outage of our Google service and are working to resolve the issue..
First of all, we would like to thank you for being an Arlo Baby customer. We hope that this product has been a valuable addition to your family and keeping you close to your little one. Our ultimate goal has been to create the best, most innovative smart baby monitor in the market. Since the product launched in May 2017, our product and engineering teams have been working on improving connectivity, response time, and adding background features to make using Arlo Baby a delight for you to use every day. We recently launched our integration with Apple HomeKit to provide even more ways for you to make the most out of the product.
We wanted to let you know that we no longer plan to release a dedicated display monitor. Instead, we are offering people who bought an Arlo Baby a $30 coupon for anAmazon Fire HD 8 Tablet(16GB, With Special Offers), redeemable on Amazon.com. We think this tablet is a great alternative to the Arlo Baby Touchscreen Display. It works great with the Arlo app, offers great image and audio quality, and is Alexa-enabled so you can take advantage of the voice control capability offered by Amazon Alexa. If you would like to take advantage of this offer, please reach out to theArlo Customer Support team. Please be prepared to provide your name, email address, and your Arlo Baby serial number/MAC address which can be found under the camera. Once our team has been able to verify your ownership of an Arlo Baby camera, we will respond to you with a one-time use coupon. This offer is only available to owners of Arlo Baby cameras registered before March 31, 2018.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.