Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Baby USB cable is broken, Cannot get through to support

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virtus
Follower
Follower

I have an Arlo Baby and it is completely useless because the USB cable is broken. I have tried calling support and connecting to someone on LiveChat, but to no avail - I am just on hold forever. There is no email address to contact. I simply want to have the USB cable replaced, or if that's somehow not possible, I'll return to Amazon with a one-star review describing how crappy my experience has been. Incredible how bad support is.

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JamesC
Community Manager
Community Manager

virtus,

 

 

I apologize for the poor experience. I've reviewed your information and it appears you were able to open a support case. Please let me know if you need further assistance.

 

JamesC

jguerdat
Guru Guru
Guru

BTW, almost any cable that fits will work. The power adapter is a different issue.

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