Arlo Baby Has Completely Unreliable Connection

[DJ-414]

Arlo Baby, Firmware 1.10.0.0_923_488774b.

Device is literally one room over from a Netgear R6330 wireless router, almost line-of-sight. App CONSTANTLY reports the device as "Connecting..." but doesn't actually show a video stream (even though notification are coming through).

Resyncing and restarting has little to no effect, and that only temporarily.

This is criminally bad performance for a device being marketed as a "Baby Monitor."

[ShayneS]

When did this issue first occur? Does the same issue happen over the web portal?

[DJ-414]

Http failure response for https://ocapi-app.arlo.com/api/auth: 0 Unknown Error

[ShayneS]

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support