Arlo Baby Geofencing not working. Not arming/disarming when entering/leaving area. Tried resetti

[OlliePro]

Geofence on Arlo baby for some reason is not arming or disarming when entering or leaving the area. I’ve tried everything from renaming my iPhone without special characters. Resetting the camera multiple times. I have locations as Always in settings. I recalibrated the GPS field multiple times. I’ve switch back and forth with enabling and disabling devices in Arlo’s settings. Does anyone have the same issues?

[JessicaP]

Hi OlliePro,

Try referring to this article if you're having problems where Geofencing is not working properly: Why isn't the Geofencing mode working?

[allen_rong]

Any luck to get the issue fixed? I am having exactly the same issue as yours.

[JessicaP]

Hi allen_rong,

If you still have problems even when trying the article link above, please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

[OlliePro]

Nothing yet. I sent my app logs and my internet equipment set up to Arlo Support. Hopefully I hear from them soon.