Arlo|Smart Home Security|Wireless HD Security Cameras
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DCALLEN
Follower
Follower

How do I get my money back. This is the worst baby monitor - ever. Full stop. No question. Every time you connect to another wifi it demands a hard reset - then it still doesn’t work. Troubleshooting and help suggestions are basic and no value. It’s like they tried to make a bad camera and nailed it. Honestly the worst. If I could rate this monitor out of 10, I would give it a… no actually ust don’t buy this piece of junk. Only buy it if it’s a gift for someone you hate.

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JamesC
Community Manager
Community Manager

DCALLEN,

 

To request a refund, you should return to the original place of purchase.

 

You can change the WiFi network that your baby connects to without factory resetting, take a look here: https://kb.arlo.com/000062357/How-do-I-change-the-WiFi-network-that-my-Arlo-device-is-connected-to

 

JamesC

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