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Arlo Baby Camera Not Adding to Android Phone

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maverick_daddy
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Follower

Hello, I mistakenly deleted the baby camera from my android device and now I am struggling to add it backt to the device. I have followed all of the syncing instructions, but it always gets stuck in the "device discovering stage". I know the device is on my network because my wife and my mother in law are able to use the device and they are also on the same network.

 

Note, I granted access to my wife and my mother in law, and I am wondering if my baby camera is not adding for me because they still have access and their devices are still working.

ShayneS
Arlo Moderator
Arlo Moderator

Hi @maverick_daddy

 

After removing the camera did you try and reboot the device before adding it again?

 

If this doesn't help you can try & factory reset the camera. 

 

You can also try & contact Customer Support before you reset the device. Arlo Tech Support

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