Arlo|Smart Home Security|Wireless HD Security Cameras

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tk_1989_
Aspirant
Aspirant

Hi,

 

When using the Arlo App, after about 30 secs of entering into full screen the phone goes into standby.

 

Previously, the phone would stay awake for as long as i wanted. However recently it has been shutting off after 30 secs.

 

Is there a setting other then changing auto lock setting i can try?

 

Tim.

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TomMac
Guru Guru
Guru

You don't mention phone or OS ( which is important )

I don't get this issue on a Samsung S7 / os 8x

 

( bet your on an apple X or ios 12x )

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Morse is faster than texting!
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tk_1989_
Aspirant
Aspirant
Yep iPhone XS with Ios12
JessicaP
Arlo Employee Retired

Hi @tk_1989_,

 

Are you running the latest iOS version and Arlo app? Try to reinstall the Arlo app and restart your iPhone to see if that helps.

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