Arlo Baby Always Listening Is Not Working v2.6.1 iOS

[Laochsner]

Since upgrading app to version 2.6.1 the always listening mode will not work.

[ShayneS]

Laochsner,

When you view the Always Listening feature is the head logo with an (x) or without? You will need to click the logo so it is displaying the X and test again.

[Laochsner]

It doesn’t work either way.

[Laochsner]

As you can see from the photo attached the x is displaying but by selecting the x according to you means always listening is activated actually makes the sound turn off completely. If there is no x I can hear but then the sound will only work if I am in the app. Previously, always listening mode allowed me to be working on my phone outside the app or my screen was locked and you can still hear.

[ShayneS]

Laochsner,

The (x) symbol on the left of the screen is the master Audio. If you press this the sound will mute. I was referencing the logo of the head on the right side of your screenshot. Press the ( head logo ) so there is an (x) displayed on the head & press the sound ( microphone logo ) on the left so their is volume waves and test again.

[TwoPews]

This worked for me. The icon appears to be reversed, is this a bug?