Arlo Baby (ABC1000) - "Your Arlo device appears offline"

[jennyz85]

As of a week or two ago, my device has been offline, showing the message:

We have reconnected it to our wifi network successfully three times, seeing the camera online and working, only for it to revert back to this offline state within minutes or hours. Our wifi is just fine, and all of our other devices are connected without issue. What's going on? 

End of Life for the ABC1000 isn't supposed to be until 2025, but could this be related?

[jguerdat]

Have you tried to temporarily move the Baby closer to the router to see if that helps? It could be the location causing the issue.

I suppose it could be an issue with either the Baby or power supply. You may want to temporarily subscribe to a monthly single camera subscription which would allow you to contact official support by using Settings, Support to select your camera and get a phone number to call.