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I have just got a new Arlo Baby camera provided as the last was faulty after four months of use. Upon opening, I have found that this "new" camera will not successfully register against my Arlo account. I am able to follow the instructions of the application registration process via QR code, however when I do so, the device doesn't get past the discovery process. It kind of hangs and then eventually times out.
I would also like to point out that I have tried the following: Made sure the same WIFI network is being used by the device and camera
The chime is heard when the QR registered
I have tried resetting the camera
What am I suppose to do next? I am trying to contact Support but this page seems misleading as no chat resources are available.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.