have just bought an Arlo baby yesterday, setup all completed.
when trying to set the "Motion Triggered Alert" settings on my iphone 8, it crashes the app and forces it to shut down.
When logged into the website this setting works fine.
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Do you see an error message? What version of iOS are you running on your iPhone and do you have the latest version of the iOS Arlo Mobile App installed?
iPhone 8 with latest version 11.3 and app version is also latest 2.9.5
There are no error messages. Just freeze and crash.
I’m also getting the pixelation issue on the camera. I have turned off Bluetooth and my phone is connected to a 5ghz WiFi network but it’s still happening. What else could this be caused by? Most of the time it would be fine.
Seems like the app crashing is account specific, I tested on a guest account I created and it can go into the settings fine, but when tried the main account it crashes on other device as well. Maybe it has something to do with the motion zone settings? I noticed that guest account can’t create zone monitoring.
With the pixelation. This is across all device and account when this happens.
Ok on the web client.
On the ios., I can go to device setting and go to video settings and create a zone and delete a zone. But not through the motion settings.