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Any luck with connection issues?

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  • ‎2019-10-01 07:38 PM
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AddieS14
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‎2019-10-01 07:38 PM
Anyone have any luck being able to reconnect their Arlo baby after installing the new app? I’m going on a week now that it hasn’t been able to connect and I’ve tried multiple times a day. I tried getting ahold of customer support and have a case number but have not heard anything back from them. It’s starting to get frustrating the longer this goes on and I haven’t been able to find if anyone has had their issue resolved.
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ShayneS
Arlo Moderator
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‎2019-10-02 01:49 PM

Hi @AddieS14

 

I apologize for the inconvenience, I have escalated your case & support will be contacting you as soon as possible.

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