Arlo|Smart Home Security|Wireless HD Security Cameras
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Sarveshk
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‎2019-01-25 10:35 PM
The audio is not working on my OnePlus 6t and Samsung so. Also, most of the times the app doesn't connect to the camera
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JessicaP
Arlo Employee Retired
‎2019-01-28 03:53 PM

Hi @Sarveshk,

 

Have you tried reinstalling the app on your Android phones and see if that helps? Try to toggle from WiFi and cellular data to see if either of those work. And try testing on the web client on your computer to see if the audio is working and the camera is showing connected.

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