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Audio does not resume after locking phone. Tried all normal "IT 101" steps.
This camera and its supporting software continue to be the highest cost, lowest performing baby monitor on the market.
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Troubleshooting
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lrperry,
Have you tried to update your iPhone to the latest iOS 12.1 & test again?
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Jbrew, Laochsner
When you set the always listening mode to ON, do you see the face logo with an ( X ) on it. For the always listening to be activated you will need to see the logo with the x.
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ntennyson,
What version of iOS is your iPhone running? what firmware is your Arlo Baby on? Have you tried to remove & re-install the Arlo Mobile App and reboot the Arlo Baby?
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Running firmware 1.8.5.3_21226 and iOS 12.1.
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ntennyson,
Due to the amount of issues described I have opened a case for you. I will contact you via private message with further information.
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I have the latest iOS, app version, and firmware updates.
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Hi @Gnocchi,
Make sure that the face logo on the bottom-right corner of your live view stream shows an "X" in order for the "Always Listening" to be activated.
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What device(s) are you using to use the Always Listening mode?
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We recently released a new firmware update for the Arlo Baby. Try to see if this fixes the problem. You can read here about the firmware update: Arlo Baby - 1.8.6.2_22781 - 6th December 2018
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