Arlo|Smart Home Security|Wireless HD Security Cameras

Accidentally deleted Arlo Baby from my Arlo app. Unable to add it back on.

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EllenV
Follower
Follower

I accidentally deleted my arlo baby cam from my arlo app. Now I want to connect it again But it doesn’t work. The app searches for arlo devices endlessly and when I choose the option ‘set up QR-code’ that doesn’t work either. The cam scans the code But after that the app can’t find the cam..
I tried resetting the cam, But that doesn’t work either. The app is up to date.
Does anyone have a solution to this problem?

Model: ABC1000 | Arlo Baby
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JessicaP
Arlo Moderator
Arlo Moderator

Hi EllenV,

 

Try factory resetting your Arlo Baby camera and then add your camera back again to see if that helps. Read here to learn how to factory reset your Arlo Baby camera: How do I reset Arlo Baby to factory default settings?

Kellte2
Apprentice
Apprentice

This posted "solution" DOES NOT WORK.  I've literally factory reset my camera dozens of times and it still refuses to be discovered by the Arlo app/web interface.  

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