Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 2 Replies
  • 664 Views
  • 0 Likes
  • 3 In Conversation
EllenV
Follower
Follower

I accidentally deleted my arlo baby cam from my arlo app. Now I want to connect it again But it doesn’t work. The app searches for arlo devices endlessly and when I choose the option ‘set up QR-code’ that doesn’t work either. The cam scans the code But after that the app can’t find the cam..
I tried resetting the cam, But that doesn’t work either. The app is up to date.
Does anyone have a solution to this problem?

2 REPLIES 2
JessicaP
Arlo Employee Retired

Hi EllenV,

 

Try factory resetting your Arlo Baby camera and then add your camera back again to see if that helps. Read here to learn how to factory reset your Arlo Baby camera: How do I reset Arlo Baby to factory default settings?

Kellte2
Apprentice
Apprentice

This posted "solution" DOES NOT WORK.  I've literally factory reset my camera dozens of times and it still refuses to be discovered by the Arlo app/web interface.  

Discussion stats
  • 2 Replies
  • 665 Views
  • 0 Likes
  • 3 In Conversation