Troubles setting up Doorbell/Chime which gets stuck up to "Looking for Base"

[shirleyAM]

Just purchased the Arlo doorbell & chime I have 5 cameras & base station I cannot set up the doorbell or the chime Says looking for base finds it and that's as far as the go this is happening on both tried factory reset on both Just says No arlo device found please help

[jguerdat]

If you reset the base, that would explain the inability to connect. Remove all devices from Settings, My Devices and start fresh. Your doorbell and chime should connect fine then.