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Motion detection icon dimmed when doorbell stays activated?

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RChobby
Virtuoso
Virtuoso

In the iOS Arlo app, the doorbell has a dimmed motion icon. This icon stays dimmed whether or not “motion trigger” for the doorbell is activated. Has anyone figured out why this icon stays dimmed?

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jguerdat
Guru Guru
Guru

Can't say for iOS but it's active for Android. The web site also has it grayed out so Android is the only way to turn it on and off.

adammiarka
Apprentice
Apprentice

It's not that it's turned "off" for iOS, it's that motion icon itself does not indicate that there is motion like the cameras do.   Think it's a bug on the iOS if it's indicating motion for you on Android.   Maybe @JamesC can help.   Is this a known issue for iOS?

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