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Similar issue. 1 and 3, regardless of the wiring configuration complete the circuit for a “ding” and then a buzz at the NuTone chime. Once I disconnect the wires I get the “dong”. It is almost like the circuit is complete within the system the entire time once power is flowing. Definitely not an issue with my mechanical chime and original doorbell which will be up and running until either Arlo fixes the issue, sends me a product that works, or I return their stuff because it does not work as advertised. FYI, 16VAC NuTone chime, less than 3 months old.
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Mine isn't connected to a existing chime so guessing here. Have you tried the different switch settings in the doorbell?
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Kmm1482,
What is the make/model of your existing chime?
JamesC
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Kmm1482,
It sounds like it could be a compatibility issue with your existing chime. If you can get the make and model of the chime, I can forward that information to engineering for investigation.
JamesC
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I know virtually nothing about this problem but I have seen that some doorbell cams supply a diode to convert the AC chime voltage to DC (sorta). Has anyone tried putting a diode across the chime wires?
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I have the same problem too. Any solutions from netgear to the problem?
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Any updates on this issue? Or will the system not work at all with units providing a 12v DC to the door switch?
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Similar issue. 1 and 3, regardless of the wiring configuration complete the circuit for a “ding” and then a buzz at the NuTone chime. Once I disconnect the wires I get the “dong”. It is almost like the circuit is complete within the system the entire time once power is flowing. Definitely not an issue with my mechanical chime and original doorbell which will be up and running until either Arlo fixes the issue, sends me a product that works, or I return their stuff because it does not work as advertised. FYI, 16VAC NuTone chime, less than 3 months old.