Hi! We have the latest software version and continue to get the continued buzzing with our existing chime. Upon taking the cover off of the Arlo doorbell, and it being slightly ajar, it will operate as it should, but once securing the cover, back to continued buzzing. Help!
Hello Randal. Arlo hasn’t contacted me yet about this. I just checked the difference between my IOS devices versus the google chrome laptop and the apps are different. My IOS devices do not give me an indication of tradional chime in the settings but the google device says traditional chime “connected”. After PLENTY of hours trying to get the doorbell to work with my iPad or iPhone, I tried the new google chrome laptop. By removing the device first from Arlo, then adding the device and then pushing the resync button on the doorbell for at least 10 seconds (or until the doorbell’s led ring flashes fast). I then follow the Arlo instructions by getting it to get the latest firmware for the base station, then find the doorbell...and at the end when I’ve connected the doorbell back onto the attached wiring base, I try the doorbell, it works. IN MY OPINION, THE TRADIONAL CHIME WILL NOT CONNECT WITH AN IOS DEVICE. It will only work with others that have the traditional chime showing in the settings of the doorbell.