Arlo|Smart Home Security|Wireless HD Security Cameras
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RChobby
Virtuoso
Virtuoso

I've read that the Arlo doorbell will count "against" one of the 5 devices for free 7 day cloud storage (due to 7 day audio cloud storage).  Is this correct?  If so, count me OUT.

 

https://homealarmreport.com/should-you-buy-the-arlo-audio-doorbell/

 

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Epitaph
Initiate
Initiate

@brh wrote:

@RChobby

 

According to this review:

https://homealarmreport.com/should-you-buy-the-arlo-audio-doorbell/

he says, "

Cloud Storage

You read that right. Although the Audio Doorbell isn’t camera-equipped, Arlo offers cloud storage for it…well, cloud audio storage. Calls made through the audio doorbell are recorded and saved to the cloud for 7 days. You can listen to past recordings using the Arlo app. Unfortunately, this also means that adding a doorbell will count against your 5 camera limit. While Arlo offers free cloud storage, the offer is limited to 5 cameras per account."

 

Brian


 If you look at their source, that tweet has the real limit for a basic plan.

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6 REPLIES 6
brh
Master
Master

@RChobby

 

According to this review:

https://homealarmreport.com/should-you-buy-the-arlo-audio-doorbell/

he says, "

Cloud Storage

You read that right. Although the Audio Doorbell isn’t camera-equipped, Arlo offers cloud storage for it…well, cloud audio storage. Calls made through the audio doorbell are recorded and saved to the cloud for 7 days. You can listen to past recordings using the Arlo app. Unfortunately, this also means that adding a doorbell will count against your 5 camera limit. While Arlo offers free cloud storage, the offer is limited to 5 cameras per account."

 

Brian

RChobby
Virtuoso
Virtuoso
Well I’m totally confused. I used Arlo online support chat, they say the Arlo Doorbell will not count against the 5 limit.
Epitaph
Initiate
Initiate

@brh wrote:

@RChobby

 

According to this review:

https://homealarmreport.com/should-you-buy-the-arlo-audio-doorbell/

he says, "

Cloud Storage

You read that right. Although the Audio Doorbell isn’t camera-equipped, Arlo offers cloud storage for it…well, cloud audio storage. Calls made through the audio doorbell are recorded and saved to the cloud for 7 days. You can listen to past recordings using the Arlo app. Unfortunately, this also means that adding a doorbell will count against your 5 camera limit. While Arlo offers free cloud storage, the offer is limited to 5 cameras per account."

 

Brian


 If you look at their source, that tweet has the real limit for a basic plan.

brh
Master
Master

@Epitaph

Good to hear that. I realize that the reviewer probably wrote this article long before Arlo had decided on the price point and what they wanted to offer as far as storage.

Thanks for your reply.

 

Brian

MK48
Aspirant
Aspirant

Good Morning,

Can i use the doorbell and chime on the same hub where i already have 5 wireless cameras?

JamesC
Community Manager
Community Manager

Yes, the Arlo Audio Doorbell and Arlo Chime do not count toward your account camera limit.

 

JamesC

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