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Arlo Doorbell Keeps Going Offline

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  • ‎2020-01-04 10:44 AM
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Twozags
Aspirant
Aspirant
‎2020-01-04 10:44 AM

I have 5 Arlo Pro cameras, 1 Arlo Audio Doorbell and the base station. The doorbell only (not the base nor the cameras) keeps going offline. I open it up, reset and get it back online only to have this continue to happen. Help?

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jguerdat
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Guru
‎2020-01-05 07:37 AM

Could be the WiFi connection to the base. Unfortunately, there can be a lot of metal around the door (including the door) which can block the signal. Try moving your base to see if the signal improves.

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jguerdat
Guru Guru
Guru
‎2020-01-05 07:37 AM

Could be the WiFi connection to the base. Unfortunately, there can be a lot of metal around the door (including the door) which can block the signal. Try moving your base to see if the signal improves.

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Twozags
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‎2020-01-09 12:38 PM

Thank you!

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