Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Audio Doorbell (AAD1001) and Chime Speaker (AC1001) not connecting

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acurafastop
Aspirant
Aspirant

I think after hours of trial and error, finally found solution to ( no Melodies in settings and no communications to arlo chime speaker, with both doorbell and chime seen in base stations ( my devices ) I removed doorbell ONLY, left chime connected, there is a Sync button in between batteries of door bell , I held Sync button down for 10 seconds -  then pushed sync button on top of base station for 3 seconds, it paired ,*****  DO NOT PAIR WITH CAMERA YET*****(BUT STILL HAD NO MELODIES IN SETTINGS) so i removed doorbell again and synced it the  same way as before , this  TIME i HAD MELODIES, then went to My Devices -- Arlo Chime ---in setting there was add doorbell, selected doorbell and all works fine,  

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acurafastop
Aspirant
Aspirant

BAD NEWS AFTER I PAIRED CAMERA BACK TO DOORBELL --- I lost chime speaker @#$#@#@@@, so I did everything like before without pairing camera and it works fine,  I will open notification on phone before answering call to view someone at door, its a work around until they fix bug

ShayneS
Arlo Moderator
Arlo Moderator

Hi @acurafastop

 

What exactly is the issue you are experiencing with your Doorbell & Chime?

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