RESOLVED: Partial Outage Affecting Notifications and Video Recordings

[laurenc]

Update as of 3pm PST/May 25, 2019: As previously reported, some customers were experiencing a delay of push notifications and video clips. Services are now restored, but it may be possible that some videos recorded between 10am pm to 12:40 PST/May 25, 2019, may not be viewable in users’ libraries. 

We sincerely apologize for this service disruption. Our team will continue monitoring and actively managing our systems to maintain the best possible performance at all times. 

You may check on the latest status of Arlo’s systems anytime by visiting: https://status.arlo.com/

Thank you,

Arlo Team

We are aware of an issue where some customers are experiencing a delay in receiving push notifications and video recordings. Our team is actively investigating this and will provide an update as soon as possible. We appreciate your patience and apologize for the inconvenience.

You may check on the current status of Arlo’s systems anytime by visiting: https://status.arlo.com/

Thank you,

Arlo Team

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