Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

VMB4000r3 Home Kit Reset Token

Reply
Discussion stats
  • 2 Replies
  • ‎2023-07-17 07:15 AM
  • 402 Views
  • 0 Likes
  • 2 In Conversation
Bozzz
Aspirant
Aspirant
‎2023-07-17 07:15 AM

 

Hello, my Arlo base station stopped connecting to my Home Kit, I have tried resetting, rebooting, updating firmware with no hope of reconnecting, would you kindly send me a reset token so I can resolve this issue.

kind regards,

Ron

 

 

 

 

 

 

Labels:
0 Likes
Reply
Message 1 of 3
402
1 ACCEPTED SOLUTION

Accepted Solutions
ShayneS
Arlo Moderator
Arlo Moderator
‎2023-07-19 01:49 PM

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

View solution in original post

0 Likes
Reply
Message 2 of 3
369
2 REPLIES 2
ShayneS
Arlo Moderator
Arlo Moderator
‎2023-07-19 01:49 PM

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

0 Likes
Reply
Message 2 of 3
370
Bozzz
Aspirant
Aspirant
‎2023-07-19 02:50 PM

Thank You Shayne it worked like a charm, Cheers.

 

 

 

 

0 Likes
Reply
Message 3 of 3
362
Discussion stats
  • 2 Replies
  • ‎2023-07-17 07:15 AM
  • 403 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.