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- Re: Unable to add vmb5000 - stuck adding accessory
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Thank you
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Thanks
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I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.
Thank you
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A reboot and a factory reset are two different options, a reboot is your base station or Smart hub being turned off/on.
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Thank you for the update, I am glad it is working for you now.
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kbonno,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
JamesC
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Can I please have a token reset as well? I cannot add my SmartHub etc, it just hangs there spinning, or I get the “Unable to add accessory” if I try to add via Home app.
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sferros,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?
JamesC
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Thanks @JamesC, all good now – I'm able to add my SmartHub to HomeKit.
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