Arlo|Smart Home Security|Wireless HD Security Cameras
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Token reset Request

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RRT
Aspirant
Aspirant

Hi Arlo staffs, could you help to reset my base station token for homekit pairing? many thanks!

3 REPLIES 3
BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

RRT
Aspirant
Aspirant

Where can I find the pair code?

BrookeN
Arlo Moderator
Arlo Moderator

Set it up with the instructions without a setup code.