Arlo|Smart Home Security|Wireless HD Security Cameras
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Token Reset Smarthub- Apple Homekit Model

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icebypremo
Aspirant
Aspirant

Hi I think I need a token reset on my smarthub--- I don't have any way to add it via the app or online. 

2 REPLIES 2
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

icebypremo
Aspirant
Aspirant

It worked for a minute-- showed me HomeKit-- and then disappeared during set up. Can you please reset again?