Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2024-02-20 06:00 AM
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Barabba
Aspirant
Aspirant
‎2024-02-20 06:00 AM

Hello,

after changing the HomeKit Home, I cannot reconnect Arlo. Can you send me a token reset please?

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JamesC
Community Manager
Community Manager
‎2024-02-21 11:24 AM

Barabba,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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Barabba
Aspirant
Aspirant
‎2024-02-21 06:14 PM

Thank you very much! Done and it works now!

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