Arlo|Smart Home Security|Wireless HD Security Cameras
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Uddeludde123
Aspirant
Aspirant

I am trying to add arlo to my Apple HomeKit and struggling to get it to work. 
i do following these steps:

settings>my devices>Base station>HomeKit.

it gets stuck on the screen saying "Discovering your device. Please wait" and does not move beyond it. I also try to do it in Apple home but it says it Cant add accessory. 

My base station model is

VMB5000. 

Ive read that i need a token from u?

2 REPLIES 2
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Uddeludde123
Aspirant
Aspirant

Hi thanks James! Now i was able to add my Arlo system to homekit! 

But one problem still remains.

I Cant access the local recordings in the Arlo app. 
i Cant switch on the ”direct Storage Acsess”-button in the Arlo app. Can you help me with this?