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Request for reset token because HomeKit Set up is stuck on “Discovering your device”

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buzztee
Follower
Follower

Please send to required token reset request to my Arlo base.

 

Thanks!

3 REPLIES 3
BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions

 

How do I connect my Arlo device to Apple HomeKit?

Dr_G
Aspirant
Aspirant

I am having the same issue

BrookeN
Arlo Moderator
Arlo Moderator

I will reset the token again. Before setting up the Homekit, please uninstall then re-install the app and then reset the basestation/hub again and then follow the steps within the link.

 

How do I connect my Arlo device to Apple HomeKit?