Arlo|Smart Home Security|Wireless HD Security Cameras
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Thebear1010
Follower
Follower

Hi, can’t connect my base station to HomeKit, seem to be stuck at the discovery.

Understand I need a new token, can you please support?

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BrookeN
Arlo Moderator
Arlo Moderator

@Thebear1010 your token has been reset. You will need to reboot the smarthub/base station.

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3 REPLIES 3
BrookeN
Arlo Moderator
Arlo Moderator

@Thebear1010 your token has been reset. You will need to reboot the smarthub/base station.

Balboaf
Aspirant
Aspirant

Please send me a new HomeKit Token too, thank you.

BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?