Arlo|Smart Home Security|Wireless HD Security Cameras
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Hubs not getting firmware updates that allow Cameras to connect to HomeKit

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  • ‎2024-04-19 11:36 PM
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Knuky
Tutor
Tutor
‎2024-04-19 11:36 PM

I have a single VMB4000 and 2 x VMB5000 hubs. Only the VMB4000 has received the latest update (1.24.0.1_1607_8938370) and the two VMB5000 are still stuck on 1.21.0.2_1540_8a519c8 from May 2023. This means I can connect a Pro 5S to the older hub and connect it to HomeKit but not the same camera to a newer version Hub. Do others have this issue and what is going on? Support claim this is fine but why do they release new firmware with general fixes and presumably HomeKit fixes etc and then not roll them to all Hubs? 

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-04-22 02:58 PM

The firmware is rolling out, however I do not have an ETA when it will be competed. I will update the community as soon as I know. 

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-05-15 08:05 AM

You should be able to see the update as of today. Can you please check and see?

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