Hub stuck discovering for homekit

[Noisemaker]

Vbm5000r4, cannot connect to HomeKit, stuck on discovering screen. I think I need a token reset?

[JamesC · Accepted solution]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Noisemaker]

That did the trick!! Thank you!!!

[PedroDK]

I have the save problem - 3 base stations - can you issue a token reset to these?

[BrookeN]

@PedroDK can you please dm me the email address that is associated with your devices?

[destefanojohnf]

Hi. I'm having similar trouble re-setting up a VM5000 that I recently relocated. Please advise.

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

[destefanojohnf]

Thank you. That fixed it.

[briansurv]

I have the same issue, can you please send a token reset request? Thanks.

[BrookeN]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?