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Homekit reset token

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Ashfill
Follower
Follower

I just recently made the switch to the apple ecosystem and was happy to see that my base station VMB4000 was supported by home kit. I went to add my base station and  I can not get past the discovering devices please wait screen. I have tried it on my phone and iPad. Obviously, the base station is ethernet only so it is hard-wired to my router directly. Both my phone and iPad will not find it on my network.

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ShayneS
Arlo Moderator
Arlo Moderator

 

Hi @Ashfill

 

I have reset your HomeKit token, please reboot your base station and try again.

 

Thanks