Arlo|Smart Home Security|Wireless HD Security Cameras
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HomeKit token reset

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Chaviar
Aspirant
Aspirant

Hello can I get a HomeKit token reset for my Arlo VMB 4540?

4 REPLIES 4
Chaviar
Aspirant
Aspirant

@JamesC - can you help?

JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Chaviar
Aspirant
Aspirant

Hello,

 

I have followed the guidance to reset the smart hub and the option for HomeKit is still not visible.

 

i don’t have a HomeKit code so have had to take the option to add from the Arlo App.

Updated app to the latest version.

smarthub updated to the latest firmware. 

JamesC
Community Manager
Community Manager

Chaviar,

 

I've sent another token refresh to your base station. Please attempt setup again following the instructions linked in the previous post.

 

JamesC