HomeKit token reset

[Knappster22]

Need another token reset as my Arlo cameras are no longer responding in the HomeKit app. Reset worked last time but stopped again last week. Thanks.

[chenduo8104]

My Arlo pro experienced the same problem of being stuck at "discovering your device. Please wait". May I have a HomeKit token reset ?

[JessicaP · Accepted solution]

Hi Knappster22, chenduo8104,

I've sent a token reset request to your Base Station that should resolve the issue. Please reboot your Base Station (remove and reapply power) and allow the Base Station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?