- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello
I have an older Arlo 2 Pro with no HomeKit pairing code listed on the base station. Sounds like a token reset would give me one. Is that true?
If not, how would I obtain a code?
thanks,
Vince
- Related Labels:
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have the same issue. Can you please reset my token?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I’ve been trying to get Arlo cameras back into HomeKit for days now. I cannot add them through the app, as it just sticks on the screen saying it’s finding my cameras… there is no HomeKit pairing code, and so, I am stuck. I have all the latest software and firmware on all devices. Can you help me?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi James,
I have 2 Arlo Pro cameras connecting to a VMB4000r3 base station. I'd like to pair this with HomeKit so I can use it with HomeAssistant. Can you please provide me with a token reset?
Thanks
Mike
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Was this a reply to me?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
No. Arlo support. Sorry if I replied to you by mistake.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Need a token reset so I can reconnect to Homekit.
Thanks in advance!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
SpazShark, LeRyman1
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: https://kb.arlo.com/000062279/How-do-I-connect-my-Arlo-camera-to-Apple-HomeKit?cid=reddit&cid=reddit...
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
That fixed the issue ... THANKS!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi James,
I’m stuck at discovering devices with my arlo pro 2. Can I request a token reset for my device, please?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Zzyzx,
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo device to Apple HomeKit?
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I need to get the 8-digit Pairing code for my BaseStation. Where can I find that?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@dthomas946 wrote:
I need to get the 8-digit Pairing code for my BaseStation. Where can I find that?
Actually what you really need is a token reset.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I also need a new pairing code. An you please rest my arlo hub?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@dthomas946 and @bkhalterman I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit? Use the instructions for setting up without a code.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, I too reset my Arlo Pro Base WMB4000 after adding a an Arlo Home Security System and do not have a code in order to add it to Apple HomeKit. Can you please provide some assistance? Thank you so much!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit? Use the instructions for setting up without a code.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you so much! It worked and it is set.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi
I'm also looking to get a token reset to get a pairing code for my VM4000
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@robferre can you please dm me the email address that has the basestation attached to it. I am not seeing it under the email address that is provided.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Brooke,
Could you kindly reset my base station. I know it was previously done and it worked but for some reason it lost communication with my cameras. Also, I have a 2 security base systems with a bunch of detection devices set throughout the apartment like front door and rooms. Are those able to be detected on HomeKit?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@SkyPad I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?
This gives you more information on what can be used with the Homekit: https://www.arlo.com/da_dk/support/faq/000062279/How-do-I-connect-my-Arlo-camera-to-Apple-HomeKit
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I just ordered a 'refurb' SmartHub on Amazon (VMB 4540). There is no HomeKit code on the device or in the documentation.
Please advise.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
You will want to follow these instructions:
To setup an Arlo device without a setup code:
- Launch the Arlo Secure App on your Apple device.
- Tap Settings > My Devices.
- Select an Arlo SmartHub or Arlo Base Station.
- Tap HomeKit.
- Select the Arlo SmartHub or Arlo Base Station you want to add to Apple Home.
If you receive an Uncertified Accessory Error message, visit: When adding my Arlo Base Station to Apple Home, what should I do if I receive an Uncertified Accesso... - Select a Home or tap Add New Home.
If you don’t have a Home set up in the Arlo Secure App, you are directed to create a Home. - Select a Room or tap Add a New Room.
If you don’t have a Room set up in the Arlo Secure App, you are directed to create a Room. - Tap Continue to add devices to HomeKit to add devices or additional Base Stations.
- Continue through the setup flows to confirm the name and room placement for each device.
Note: The name that you give each device is used for Siri commands. Choose a unique name that is easy to remember and pronounce. - Confirm the name of the device.
- Tap Skip, or rename any other devices as needed.
- Tap Finish.
Your devices are ready to use with Apple Home.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes I tried that. I can't get passed step 8. It requires me to type a setup code or scan a QR code. I don't have either.
-
Amazon Alexa
97 -
Apple HomeKit
642 -
Apple TV App
7 -
AppleTV
24 -
Arlo Mobile App
57 -
Arlo Pro
2 -
Arlo Pro 2
1 -
Arlo Q (Plus)
1 -
Arlo Secure
9 -
Arlo Smart
36 -
Arlo Wire-Free
1 -
Before You Buy
29 -
Features
82 -
Firmware Release Notes
8 -
Google Assistant
70 -
IFTTT
65 -
IFTTT (If This Then That)
117 -
Installation
87 -
Modes and Rules
13 -
Motion Detection
1 -
Online and Mobile Apps
70 -
Samsung SmartThings
68 -
Security System
1 -
Service and Storage
5 -
SmartThings
73 -
Troubleshooting
384 -
Videos
1
- « Previous
- Next »