Arlo Pro 2 HomeKit - Need Token Reset Request sent to my base station

[elpiston]

Cannot connect to HomeKit after deleting because of an issue. Can I please have a token reset request sent to my base station?

[JamesC]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[elpiston]

Unfortunately this did not work. Did you not need extra information about the Hub in order to send the Token Reset Request?

[JamesC]

elpiston,

What is the serial number associated with your base station?

JamesC

[elpiston]

Thank you for the response. Please check your PM. 

[JamesC · Accepted solution]

elpiston,

I've sent another token refresh. Follow the instructions in the article linked above and try again.

JamesC