Arlo|Smart Home Security|Wireless HD Security Cameras
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Phoenix5393
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‎2024-03-10 04:42 PM

If you’re going to force me to get a subscription to contact customer service re: a damaged camera, I opened the camera to replace the battery & the wires broke off from the connection. Sounds like a factory defect to me but I can’t get assistance because I don’t have a subscription. Horrible customer service!! 

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BrookeN
Arlo Moderator
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‎2024-03-11 07:35 AM

Looking into the devices they all seem to be about 5 years old which would be out of warranty. Is this from one of those devices or was this from a newer device?

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