video delay

[sspring92]

Hello,

    Just setting up my cameras tonight, but will be mounting outside this weekend.  In testing tonight, there seems to be anywhere from a 7 to 15 second delay while watching live feed and I'm not getting any notifications to my phone, even though I gave and verified email address.  We live on a farm and have had a serious problem with a prowler over the last few weeks.  If there is a 15 second delay, he could be gone before I even see it (if I get a notification) to call the police. Is this common?  the delay  defeats the purpose of the live stream!

[steve_t]

How far away are your cameras from the base? What are your internet speeds? The live stream has to go from the camera to the base station through the internet to the Arlo servers and back down the internet to your phone. If you internet is slow, the delay will be long