red exclamation mark in red triangle - why if cameras and base station are working?

[nortberg]

I changed batteries in cameras and after I tested it. Everything is OK (cameras working, connection is perfect, etc.). When I see the SETTINGS > DEVICES SETTINGS > MY DEVICES, next to each cameras' name there are red exclamation marks in triangles. Why? Thanks in advance! (base station firmware 1.7.3_5005, base station hardware VMB3010r2, camera hardware H7, camera firmware 1.2.2688)

[nortberg]

I rebooted the base station. No changes...

[adnan39872 · Accepted solution]

I'm having the same issue. My first cam had the same Mark, but I adjusted all the settings and it went away. After setting up the second cam, I did all of the above but still cannot remove it.

[TomMac]

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nortberg wrote:
I changed batteries in cameras and after I tested it. Everything is OK (cameras working, connection is perfect, etc.). When I see the SETTINGS > DEVICES SETTINGS > MY DEVICES, next to each cameras' name there are red exclamation marks in triangles. Why? Thanks in advance! (base station firmware 1.7.3_5005, base station hardware VMB3010r2, camera hardware H7, camera firmware 1.2.2688)

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The red triangle is a note that the sw needs an update...

the newest cam sw is 1.2.4941 ( your base is on the new version )

Usually to fix this problem you click on it to allow the base to update... tho it usu doesn't happen right away ( at least I've never seen it ). The updates come in the wee hours of morning when house-keeping is done by the far end.

If it doesn't up date ove night...

Then reboot the base via the power button, and reset the cameras ( make sure the batteries are full as weak batteries will stop an update from starting ) by opening the battery door for a few seconds...and then wait again over night... it should happen

[nortberg]

After camera sw updating the red triangles were lost, many thanks!!! 🙂

[hbdawg]

The explanation says its the sw and to click on it. What is the "sw"?

[jguerdat]

"SW" means software or, more appropriately, firmware. I'm not sure the red triangle is used anymore - an update I did last night was from a text button on the cameras in the Devices tab. I didn't look in Settings to see what the display there was.