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"New email already exists please try another email" error

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Joe_Wi
Follower
Follower

ArloEmailChange.PNGSo I get this error when trying to update my email address from within the Arlo app. However, only my old email address shows up as the one on file. Can anyone help please?

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ShayneS
Arlo Moderator
Arlo Moderator

I have escalated this for you & someone from support will be reaching out to you as soon as possible.