Sd card VMB5000 says it cannot be used

[RedWineHaze]

Bought a smarthub VMB5000 and a new micro SD card for it. Type of card matches the type SD which Arlo recommend. 
The card I bought is a Sandisk microSDXC U3 V30 UHS-I 256GB.

The Arlo app tells me that the SD card cannot be used.

Does somebody know what the problem is?

Thank you!

[jguerdat · Accepted solution]

Use a computer to look for multiple partitions on the card. Small first partitions are frequently used to store manufacturer utilities so you would need to remove all partitions. You can then format the card in the hub. Arlo requires the partition to be at least 16GB.

[RedWineHaze]

Thank you for your help. I format the card with rufus on a pc. Worked!