Arlo|Smart Home Security|Wireless HD Security Cameras

× Arlo DevOps team is investigating an issue where customers are experiencing login issues. We apologize for this inconvenience and are working to resolve this issue.

× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

Arlo Community

Join Now Sign in Help

Reply

Has the end of life date been extended for this model? Also, if I don’t renew, am I understanding it correctly that I can still see movement on the camera beyond the end of life date.

2 REPLIES 2

EOL does not mean the cameras cease to function. They will continue to work as before until the hardware quits or new hardware/software no longer supports them for some reason.

@Aruba8 wrote:

Has the end of life date been extended for this model?

See https://downloads.arlo.com/images/PDFs/EOL_Policy/arlo-end-of-life-policy-021023.pdf?cid=a

EoL date is 1 July 2023. Security updates will continue for a year, and service (including free 7-day cloud storage) will continue indefinitely.

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.