Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Can't share a Hub with two phone-holding family members

Reply
Discussion stats
  • 1 Reply
  • 212 Views
  • 0 Likes
  • 2 In Conversation
fromutah2
Follower
Follower

It is really okay with everyone that after buying a doorbell and a WMB4540 hub that two people in the same household can't see videos on the same hub from two different phones?  The whole reason for having a hub is for local control of the share resource.

 

Can we make some noise and get this fixed?  Allow a hub to be share, or allow two devices to be logged in at once to the same account.  Other solutions?  No subscription solutions.  Honestly, I've had it with Arlo, so I don't expect any results here.  I'm looking for another hardware vender that doesn't prey on its customers.

1 REPLY 1
BrookeN
Arlo Moderator
Arlo Moderator

You can grant access to your family members. You just need to make sure that the Arlo app is on the same software. 

 

https://kb.arlo.com/000062933/How-do-I-add-friends-on-my-Arlo-Secure-app-Arlo-Secure-4-