Cameras Dropping off the app! WHY?
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I have 5 cameras :
driveway
front shed
back shed
front yard
back yard
the other day i noticed only 4 cameras in my list. after relooking, closing out the app reopening the app sure enough my "back yard" camera was missing! not knowing what else to do i did the reJoining procedure like it was a new camera and that worked fine. that was a few days ago.
now today again, my 'back yard' cam dropped off the app again. i should say deleted off my account because the website shows the same thing. 4 cams with the missing 5 cam not there.
why is this happening?!
i can still pull up footage from the "back yard" if i search for it. but the cam is totally gone in the "Devices" section of the app and in the website account.
please help as this is a huge issue as I'm out of town and not available to physically reAdd the device again and again!
Thanks for your help
-Zodd
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No it was not.
they are all battery powered with no panels
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Hi @MotZodd
I escalated this for you and someone from Support will be reaching out to you as soon as possible.
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