Camera offline for 7 days

[Gardrum]

My camera has been offline for 7 days. I

I get this message

This Arlo device is offline (4N71657T9E91A)

[TomMac]

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Can you access the system or is is remote?

[steve_t]

Restart the base. Do a battery pull on the camera. See if that fixes it. If not, remove the camera from your list and then re-sync it

[Gardrum · Accepted solution]

It turn out that my 1 month old battery were dead. It's now up and working.

Thanks all