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Camera no longer works after updating to the new iPhone Arlo app

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  • ‎2019-12-20 07:51 AM
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Bigjimmy
Tutor
Tutor
‎2019-12-20 07:51 AM

Well I update to the NEW iPhone App as the old one is no longer supported and my camera no longer work!

Please can someone help me on how to fix this. I have the original arlo base station and cameras.

Many thanks

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StephenB
Guru Guru
Guru
‎2019-12-20 09:26 AM
@Bigjimmy wrote:
Well I update to the NEW iPhone App as the old one is no longer supported and my camera no longer work!


Can you give more details on what you mean by "my camera no longer work"?  Is it not showing up in the account?  Offline?  Something else?

 

Perhaps also log into my.arlo.com on a PC, and see if you are seeing recording there.

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